The Journey Home

Every object we sell begins its life in our workshop in Chiang Mai, Northern Thailand. It is carved here and oiled here. Before it leaves, it is inspected by our workshop team to ensure it meets our standards.

Because we are a small artisan collective, your order travels a long way to reach you. We embrace the relaxed, slow‑life rhythm of Chiang Mai and believe that in a world of "next-day delivery," there is still value in waiting for something that was made slowly and intentionally.

Timelines & Logistics

We ship globally using trusted international carriers.

• Preparation: Please allow 3–7 days for us to give your item a final inspection and protective wrapping before it leaves the workshop.
• The Transit: International shipping typically takes 10–21 business days, depending on your location and customs processing.
• Tracking: You will receive a tracking number the moment your package is dispatched, allowing you to follow its journey from the mountains of Thailand to your doorstep.

> "Distance is the only honest proof of origin."

Safe Passage (Our Packaging)

We know that ordering wood from halfway across the world requires trust. We honor that trust with careful preparation.
We use sturdy shipping boxes and generous layers of bubble wrap to cushion your piece against the movements of international travel. We take great care to secure every item so it leaves our hands in perfect condition.

Customs & Duties

For most countries (including the US), single items for personal use rarely incur import duties. However, please be aware that any local import taxes or customs duties are the responsibility of the recipient.

Transfer of Responsibility

We take every precaution to pack your item securely for its journey. However, please note that Siam Wood Artisans cannot be held responsible for loss or damage once the package has been handed over to the courier.
The responsibility for the safety of the item transfers to the carrier and the recipient upon dispatch. We recommend monitoring your tracking number closely to ensure safe receipt at your address.